Volunteers fill many roles at the Susquehanna Folk Festival! Take a look at the Crew descriptions below and let us know where you see yourself best fitting in.
These details, particularly shift times, are subject to change as plans for 2020 solidify.
The Family Zone Crew supports the program coordinator with children’s activities including preparation of craft materials and supervision of children and families in creating the projects. Teaching, supervisory, or recreational experience with children is preferred. Prospective volunteers must provide copies of a current Pennsylvania Child Abuse History Clearance and a Pennsylvania Criminal Record Check. Both clearances can be applied for online: click to learn more. Shifts are available on Saturday and Sunday from 10 AM to 6 PM.
The Mercantile Crew dispenses information about the festival site and surrounding community, oversees the lost-and-found, addresses visitor concerns, sells performers’ CDs and wares and festival merchandise, and assists the volunteers. This crew also manages the Secure Instrument Check, checking people's belongings in/out and ensuring the safety of those items. A friendly manner and resourcefulness are needed. Cashier skills, including the ability to use a credit card-reading device, are a plus. Shifts are available Saturday 10 AM to 10 PM and Sunday 10 AM to 7 PM.
The Site Crew works in all phases of the event — pre-festival set-up, during the festival, and post-festival teardown and clean-up — and in the parking lot as needed. Volunteers must be able to lift, carry, and perform other labor-intensive work, like setting up chairs and tables. Shifts are available Friday 4 PM to 10 PM, Saturday 10 AM to 10 PM, and Sunday 10 AM to 10 PM.
The Performer Hospitality Crew ensures that performers have sufficient water in all staging areas and as well as sufficient supplies of food and beverages in the green room. Volunteers also keep the staging areas and green room tidy, assist performers with questions such as stage schedule and how to arrange for hotel transport, and address any other performer concerns. Shifts are available on Saturday from 10 AM to 10 PM and Sunday from 10 AM to 7 PM.
Welcome & Safety
The Welcome & Safety Crew greets and directs festival attendees, and verifies that everyone on site has a wristband or other form of credential. This crew also ensures that aisles are kept clear, disabled visitors get any assistance needed, and emergencies are addressed and handled quickly. A calm demeanor and the ability to think on one’s feet are needed. Shifts are available on Friday from 6:30 to 10:30 PM, Saturday from 9 AM to 10:30 PM, and Sunday from 9 AM to 7:30 PM.
The Media Crew takes digital photos and records digital videos of each day’s festival activities. Volunteers may be given specific assignments in addition to general shooting on site; those who record videos may be asked to interview people at the festival. No later than 30 days after the festival, each volunteer must submit a disc or flash drive containing “best-of” sets of festival photos and videos to the Susquehanna Folk Music Society office, and must give blanket permission for their use in print and on the website. Shifts are available on Friday from 6:30 to 10:30 PM, Saturday from 10 AM to 10 PM, and Sunday from 10 AM to 7 PM.
The Stage Management Crew supervises the various festival stages by maintaining the festival schedule, ensuring that performers have what they need, assisting with communications between performers and the sound engineers, and helping with loading band gear on and off the stages. Shifts are available on Saturday from 9 AM to 10 PM and Sunday from 9 AM to 7 PM.